Log-In Information 

Start Here!

Watch this short video to learn everything you will need to know about logging-in!

myGate

myGate

It is imperative that students are able to log-in to myGate, as it allows you to pay bills; add/drop courses; print class schedules; and check your final grades. Go to www.murraystate.edu and click on the “myGate” link at the top of the page. You can also go to our student website, RacerNet, to gain access to the system. Call the Service Desk at (270) 809-2346 if you still cannot log-in after view the help documents below.

myGate Help Documents:

myGate Log-In Guide

Using the Course Search Feature

How to Register for Courses

4 Step Log-In Guide 

RacerMail: How to Set Up Your E-Mail Account

RacerMail can be accessed through this website. For more information about your account call the Service Desk at (270) 809-2346.

Your instructor will communicate with you through your RacerMail e-mail account. Check your e-mail often or forward it to an account you check regularly. Click here for instructions on how to forward your e-mail to another account.

4 Step Log-In Guide 

Technical Support and Log In Troubleshooting

Call the Service Desk at (270) 809-2346. They will be able to assist you with passwords and log-in issues.

A new online Knowledge Base has just been created that contains a database of frequently asked questions. View the 4 Step Log-In Guide  for help logging-in to each MSU system.

Canvas

Canvas is the learning management system used to deliver online courses. As with all systems, you can find a link to Canvas on RacerNet.

Watch the following video for help creating your Canvas password.

Here are a few helpful websites that will give you more information about Canvas:

If you need assistance, e-mail msu.canvas@murraystate.edu or call the Service Desk at (270) 809-2346.

 

Before Your Class Begins

When Can I Log In to My Course?

Do not expect to have full access to your class until the first day of classes. Each instructor will make their course available at a different time.

If you do see your course listed on the first day of class, contact the professor directly and check your schedule on myGate to ensure that you are registered for the course.

Ordering Your Textbook
All texts and instructional materials are furnished by the student. To view the textbooks needed for each course, visit the University Bookstore’s website: bookstore.murraystate.edu/.  Click on “Order Textbooks” in the top navigation to view the books needed for upcoming semesters. Most texts may be purchased directly from the publishing companies or the Murray State University Bookstore.  Used books are sometimes available at the MSU Bookstore.  You are encouraged to call them at (270) 809-4388 or (800) 749-8580, or go to their website.  Phone and online orders may be paid for with a credit card and books will be shipped directly to you.
Technical Requirements

At a minimum, you must have a computer with reliable internet access, an active MSU e-mail address, a current browser, and most instructors require Microsoft Word. To view a complete list of requirements, click here.

Some courses may have specific technical requirements. Please contact the instructor before class if you have any questions. Also, visit our support site for Canvas

Visiting Campus & Parking

If you have not bought a parking permit, you will need to visit Public Safety in order to receive a visitor parking pass. Contact Public Safety at (270) 809-4812 or e-mail them at msu.publicsafety@murraystate.edu for more information.

You may also request a RacerCard ID in the Curris Center. This ID can be used at the University Library, Wellness Center and for discounts at local business. Visit this website for more information: http://www.murraystate.edu/Campus/RacerCard.aspx.

Visit this website to view a campus map: http://www.murraystate.edu/Info/CampusMap.aspx

Calendars & Refund Tables
Dropping a Course

If you need to drop your online course, you may still have to pay for a portion of the course. Refer to the refund table for more information:  Refund Table for Dropped Courses.

The date you drop your course will determine the grade you receive. Refer to Registration’s calendar for deadlines to drop your course without a penalty.

If you withdraw from all of your courses, you will need to complete a special form. Visit the Registration website for more information.

 

Online Student Resources

Student Services and Support

Click on the following links for more information about each service:

Career Services - Career Services provides career development and job coaching services to all Murray State students and alumni. Services include career assessment, major/career exploration counseling and coaching, resume and cover letter writing instruction, mock interviews, job search, network strategies and graduate school exploration resources. These services are available through the website, one-on-one appointments and workshops. Students seeking part-time, full-time and internship  position may interact with employers on campus through career events and on-campus  interviews held each fall and spring as well as  through Racer Tracks, Murray State’s  personalized job search database, or identify opportunities through GoingGlobal, a resource  and database for both the domestic and international job search.

Counseling Center - Our students are welcome to come to the Counseling Center on the Murray campus. However, if they are closer to one of the regional campuses, they are also eligible to use their secure rooms for online counseling if they would prefer to do that.

Disability Services - Students requiring special assistance due to a disability should visit the Office of Student Disability Services immediately for assistance with reasonable accommodations. For information for students with disabilities contact the Office of Student Disability Services, 423 Wells Hall, Murray, KY 42071.  Telephone: (270) 809-2018 (Voice) (270) 809- 5889 (TDD).

Office of Diversity, Equity and Access (Formerly Office of Equal Opportunity) - The Office of Equal Opportunity works to ensure that the university makes a good faith effort at providing a working and learning environment that is welcoming of diversity and  free from discrimination and harassment.

Public Safety and Emergency ManagementVisit this website for current emergency alerts.

Student Support Services (SSS) - Participants of the TRiO SSS program are academically at-risk, low-income, first-generation college students, and/or students with disabilities.

 

Click here for more information about Student Affairs and the services they offer!

University Library

The library offers many resources for online learners. Visit their website for more information.

Murray State Handbook and Policies

Refer to the Student Life Handbook for information on university policies and procedures. You can view the handbook online by clicking here.

Online Complaint Process

Please refer to the Student Life Handbook and Policies for filing a written complaint.

Murray State Bulletins

The Murray State Undergraduate and Graduate Bulletins are a helpful reference for questions regarding policies for admission and registration, academic programs, and specific class information.

Student Privacy
Questions?

If you have any questions, please contact your professor or the coordinator of online courses, Lisa O’Neal at msu.online@murraystate.edu or (270) 809-2159. For technical help, contact the Service Desk at (270) 809-2346.

 

SUMMER 2014

We are currently collecting information from instructors for the Summer 2014 semester. Instructors are adding course details daily, so check back often! If you have any specific questions about your course, contact your instructor directly.

Click here to visit the bookstore and view additional textbook information.